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Privacy Policy

Colonial Surety Company considers the privacy of its Users to be a serious issue. Please read the following to learn more about our Privacy Policy.

Colonial Surety Company is a Property & Casualty Insurance Company organized and existing under the laws of the Commonwealth of Pennsylvania and authorized to write Surety, Fidelity and Other Liability Insurance.
Our Web Site is located at http://www.colonialdirect.com.

This privacy policy covers Colonial Surety Company and its Web Site:

Colonial Surety Company
50 Chestnut Ridge Road
Suite 108
Montvale, NJ 07645
Phone: (201) 573-8788
Fax: (201) 573- 1062
http://www.colonialdirect.com

WHAT THIS PRIVACY POLICY COVERS

This policy covers how Colonial Surety Company treats personal information that Colonial Surety Company collects and receives, including information related to your past use of Colonial Surety Company’s Web Site products and services. Personal information is information about you that is personally identifiable like your name, address, e-mail address, or phone number, and that is not otherwise publicly available.

This policy does not apply to practices of companies that Colonial Surety Company does not own or control, or to people that Colonial Surety Company does not employ or manage.

OUR PRIVACY PRINCIPLES

  • We do not sell customer information.
  • We do not share your customer information with persons, companies, or organizations outside of Colonial Surety Company that would use that information to contact you about their own products and services.
  • We expect persons or organizations that provide services on our behalf to keep customer information confidential and to use it only to provide the services we have asked them to perform.
  • Within Colonial Surety Company, we communicate to our employees regarding the need to protect customer information, and we have physical, electronic, and procedural safeguards to protect customer information.

INFORMATION COLLECTION AND USE

Colonial Surety Company collects personal information whenever a User registers with Colonial Surety Company or when an online purchase is made.

When you create an account or a bond is purchased we ask for information such as your name, company name, address, e-mail address, and social security number and information about your plan including names of trustees and plan assets.

Colonial Surety Company automatically receives and records information on our server logs from your browser, including IP address, cookie information, and the page you requested.

INFORMATION SHARING AND DISCLOSURE

Colonial Surety Company does not rent, sell or share personal information about you with other people or nonaffiliated companies expect under the following conditions:

  • We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims;
  • We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Colonial Surety Company’s terms of use, or as otherwise required by law.

Colonial Surety Company will use reasonable efforts to ensure that your personal data is not disclosed to State, national, regional institutions and authorities, unless required by law or other regulation.

PURPOSE FOR COLLECTION

We do not collect or use personal data for any purpose other than that which is associated with the purchase of a bond and or insurance via our website portal.

CONFIDENTIALITY AND SECURITY

We limit employee access to your personal information to those employees who we believe need to come in contact with that information to provide products or services to you in order to do their jobs. We also employ physical, electronic, and procedural safeguards that comply with federal regulations to protect personal information. Your Colonial Surety Company transaction Information and account profile are password-protected. Colonial Surety Company’s secure website uses industry-standard SSL encryption to protect data transmissions.

BOND CANCELLATIONS & BOND REFUNDS

For bond cancellations or to receive bond refunds, please contact Customer Service directly at 1-800-221-3662.

PRIVACY SUPPORT AND CONTACT INFORMATION

If you have any questions or suggestions, please contact us using the information provided below:

COLONIAL SURETY COMPANY
Customer Care – Privacy Policy Support
50 Chestnut Ridge Road
Suite 108
Montvale, NJ 07645
USA
Phone: (800) 221-3662
Fax: (800) 743-1062
e-mail: info@colonialsurety.com
Web Address: http://www.colonialdirect.com