Customer Service Vs Wining and Dining?
Between efforts to get the company name out there, winning contracts, and getting the work done, actual attention to relationships with customers–aka customer service–can easily get lost in the shuffle. Read on for practical pointers…
Read Moreabout Customer Service Vs Wining and Dining?
Infrastructure: Let’s Build!
Leadership at the U.S. Department of Transportation says it’s time to get the hard work of building moving again, and to that end, $3.2 billion is rolling out around the country in the form of…
Read Moreabout Infrastructure: Let’s Build!
Want More Customers? Make It Easier…
Amazon changed buying for everyone. Though many of us find ourselves in a love/hate relationship with the giant, business owners have to admit it: ease is now a baseline customer expectation. How can you make…
Read Moreabout Want More Customers? Make It Easier…
Weathering The Storm?
Spring’s arrival often brings a surge in construction activity, which is good news for builders. Unfortunately, heavy wind, rain and unpredictable weather can make things really difficult on people, projects, and ultimately, profitability. Read on…
Read Moreabout Weathering The Storm?
Accounting: Magic Wand?
When done well, automating the accounting tasks involved in running a construction business can certainly result in efficiency gains. Here’s the hitch though: a lack of understanding about your financial operations, and errors in your…
Read Moreabout Accounting: Magic Wand?
Sink or swim? Onboarding Please
After scurrying to make a hire and get the project moving, you send a newbie off with a few instructions, an old copy of the safety procedures, and hope for the best. You hired them…
Read Moreabout Sink or swim? Onboarding Please
Profitable Projects: Job Costing
The project sounds good and at a glance, the dollar signs look good too. Be careful, though. If you don’t have a way to assign expenses to each project—-aka job costing—- you don’t really know…
Read Moreabout Profitable Projects: Job Costing
Who’s On Your Team Now?
If it’s been a while since you really thought about the relationships that can help drive your business forward in shifting times, chances are you are due for some updates to your strategy. Subcontracting more….
Read Moreabout Who’s On Your Team Now?
Action Steps for Uncertain Times!
With disruption, change, and uncertainty impacting businesses of all kinds, construction business owners may be feeling especially stressed. There’s no time to stick your head in the sand, though. Positive results require flexibility, trying new…
Read Moreabout Action Steps for Uncertain Times!