Report a Claim

We understand a claim associated with your business can be scary, but we are here to help.  Filing your claim is the first step in resolving this issue.  You can call us at 800-221-3662 or email us at to get in touch with a claims representative. If you would like, you can get started below with sharing some information about the claim with us.

To submit a claim, please provide us with your contact information (company name, full address, phone, fax and email),  bond or policy number, and a brief description of the claim. 

When the claim is received, a Colonial claim professional will be assigned to the claim and will contact you to investigate the claim.

If you have any questions, please call us at 877-650-9319, email us at or fax us at 866-693-3611.

Thank you.