Bad News? Communicate It!
Running really behind? Hit a snag? Scope of work issue? While it may be tempting to put off giving bad news to customers, proactive communication always turns out best. Make it easier to share unfortunate…
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Growth Plan? People Plan!
If you are like most construction business owners, you are hoping to grow your business but just can’t seem to make it happen. The good news-bad news is you are very likely your own biggest…
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Information At Your Fingertips?
Got an icky feeling that a build is headed for delay but can’t quite nail down what to do about it? Check your data—you probably already have more intel at your fingertips than you realize,…
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Teamwork: Clarity Please?
When projects end up in a nasty swirl of finger pointing and blame, it’s probably time to take a good look at clarifying goals, and roles. “Always make the customer happy,” is a nice mantra,…
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Craft Laborers: New Training Options
From the foundations of homes to the complex infrastructure of bridges and tunnels, construction craft laborers are the backbone of the building industry. To address the significant gap between the demand for these workers and…
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Systematic Success?
When you own a construction business, there’s no better feeling than winning a juicy project and having it go exactly as planned. Unfortunately, of course, so many things can go wrong. That’s why having the…
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Using Outdated Blueprints?
Of course not. That’s a sure path to screwing up the build right? But, using outdated approaches to people is quite likely negatively impacting the business. When it comes to human resources, despite years of…
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Preventing injuries : Ergonomics?
Ergonomics is not a trendy new thing. Back in 1894, the split-level scaffold was designed to reduce bending, and the related wear and tear on the bodies of masonry workers. Similarly, tuning in to help…
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Where Did We Get That Number?
Hey, that sure was a nice low number. In fact, it won the bid. Hmm…now you just have to figure out exactly how you got to that calculation. What if you left margins and profits…
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